A NOTE TO OUR GUESTS - Open Nest

A note to our guests

Updated Reservation Policy

logo ×

  • This field is for validation purposes and should be left unchanged.

___

A Note to our Guests

CORONAVIRUS/COVID-19 –ACTIONS WE ARE TAKING

 

_

 

UPDATE: 5/1/20

Friends of Open Nest,

While we aren’t able to share our homes with you at present, we want to stay connected and share updates with you as we prepare to welcome guests back once it is safe to do so. We remain temporarily closed but are committed to continuing to do the right thing for our guests, employees, and the greater community through this time.

Every day is changing and evolving, as the tides on the coast, please check here to be the most up to date on our evolving reservation policy.

We are currently taking reservations starting June 15th with updated cancellation policies and deposits.

Additionally, we are following all guidelines set forth by the Federal Government. We will be diligent in communicating with you should our estimated opening dates change and welcome hearing from you as you plan your get-a-way.

We look forward to sharing our Open Nest homes with you.

Thank you,

Your Open Nest Team

 

 

UPDATE: 3/21/20

Friends of Open Nest,

Based upon the most recent information, we believe the right thing to do is to close our lodging and restaurant operations, including Open Nest, starting March 22nd at noon until at least May 1st depending on the recommendations made by the local and federal governments,  to help control the spread of COVID-19 and protect our employees, our community, and the greater good. If everyone does their part, this will be more likely to be short-lived and that is the reason we’ve made this decision—we want to be part of the solution.

Current guests may choose to stay through the end of their reservations.

Thank you,

Open Nest Vacation Rentals

 

 

UPDATE: 3/19/20

Guests of Open Nest, 

To better serve you during your stay, we are happy to offer delivery service from Meridian Restaurant & Bar, Pelican Brewing – Pacific City, and Stimulus Coffee + Bakery. Beer and wine delivery available too!  

Simply call each location to place your order 

Please have payment information, home address and phone number available when you place your order. 

Delivery Fees:  

We appreciate your business during this time and look forward to continuing to serve you in any way we can. 

Thank you, 

Open Nest Vacation Rentals 

 

 

UPDATE: 3/17/20

 

Guests of Open Nest,

Changes to our cancellation policy: We understand that our guest’s travel plans are changing daily and we have adjusted our cancellation policy as a result. We kindly request you cancel your reservation by the arrival date, for stays between today and June 1, 2020. You may cancel by emailing us at info@opennestrentals.com. We look forward to welcoming you. Thank you for being our guest.

 

Thank you,

Open Nest Vacation Rentals

 

 

UPDATE: 3/17/20

 

Friends of Open Nest

 

The safety of guests, employees, and community is our utmost priority. We remain open and are hyper-focused on frequent cleaning and sanitation of all areas of guest contact, including all frequently used surfaces. Open Nest Vacation Rentals is committed to employee awareness and training. Our staff is receiving regular communication focused on best practices for cleanliness and sanitation.

 

We will continue to review and monitor our approach and will adjust to the recommendations and advice of the CDC and other relevant public agencies. We will keep you updated on our plans to keep our support coming to you all here.

 

Starting Tuesday, March 17th, in compliance with Governor Kate Brown’s guidelines, we will pause in-restaurant dining services at Stimulus Coffee + Bakery, Pelican Brewing, and Meridian Restaurant & Bar. Each location will be offering food to-go and Pelican Brewing Company will also be offering beer-to-go.

 

We look forward to continuing to provide extraordinary coastal experiences at this time and always welcome your feedback.

 

Thank you,

Jennifer Nelson

Director of Lodging

Kiwanda Hospitality Group

 

 

3/9/20

 

To our valued guests,

 

The health, well-being, and safety of employees and guests of Open Nest Vacation Rentals are our highest priorities.  Although there have been no confirmed cases of coronavirus (COVID-19) in the communities we serve, we would like to assure you that our team is committed to maintaining the highest levels of cleanliness including sanitation and disinfection.

 

Kiwanda Hospitality Lodging locations have always exceeded Oregon Department of Health standards, of which we are proud.  We are committed to employee awareness and training and all hotel staff including front desk, housekeeping, spa and restaurant teams are receiving regular communication focused on best practices for cleanliness and sanitation.  There is also a heightened vigilance for frequent and ongoing sanitization throughout all areas of guest contact, including gathering places, meeting rooms, restaurants, bars, spa, and of course our guestrooms.

 

We will continue to review and monitor our approach and will adjust our training and communication to the recommendations and advice of the CDC and other relevant public agencies.  For the latest information on COVID-19, visit www.cdc.gov/Coronavirus.

 

We look forward to seeing you soon and always welcome your feedback.

 

Jennifer Nelson

Director of Lodging

Kiwanda Hospitality Group