We understand that our guests travel plans are changing daily and we have adjusted our cancellation policy as a result. We kindly request you cancel your reservation by the arrival date, for stays between today and June 1, 2020. We look forward to welcoming you. Thank you for being our guest.
Deposit: When booking one of our vacation homes you will be required to pay 50% of the total. This will apply to your total balance due. Upon check-in you will pay your remaining balance due and an additional security authorization. In the event the home of your choice is deemed un-rentable due to maintenance or other like instances, we reserve the right to move your reservation into a comparable home.
Security Authorization: A $1,000 refundable security authorization will be held on your credit card the day of your scheduled arrival. Or you can waive this amount by purchasing the nonrefundable damage protection from CSA Insurance. Inquire directly to add this to your stay and waive the $1,000 refundable damage fee.
Age: You must be at least 18 years of age to rent this vacation home.
Cancellations: We understand that our guests travel plans are changing daily and we have adjusted our cancellation policy as a result. We kindly request you cancel your reservation by the arrival date, for stays between today and June 1, 2020. We look forward to welcoming you. Thank you for being our guest. For stays after June 1, 2020: We have a 30-day cancellation policy. If you cancel within 30 days of your arrival date you will forfeit your deposit of 50% of the total. If you cancel more than 30 days before your arrival date you will be charged a $35.00 cancellation fee. Creating a reservation that has an arrival date within 30 days makes your deposit (50%) nonrefundable. Moving a reservation within 30 days of your arrival date is considered a cancellation and you may be held liable for cancellation fees.
Vacation Rental Insurance: Vacation Rental Insurance has been made available with your reservation. Vacation Rental Insurance provides coverage for the loss of prepaid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. Trip Cancellation and Trip Interruption coverage is available for events such as a sickness or injury of yourself, family member or traveling companion; flight delays due to adverse weather; interruptions of road service; terrorist acts; and mandatory evacuations. The plan also includes other valuable coverages such as Medical and Dental, Baggage, and Emergency Assistance and Transportation in addition to useful services such as identity theft, concierge and 24/7/365 emergency assistance. We strongly recommend you purchase this valuable protection. Additional terms and conditions apply; please read your Description of Coverage/Policy carefully and contact Generali Global Assistance at 866-9994018 with coverage questions. You can review the Description of Coverage/Policy here.
Vacation Rental Damage Protection: As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. If purchased, the policy will pay a maximum benefit of $3,000.00. Any damages that exceed $3,000.00 or are not covered under the plan will be charged to the credit card on file. If during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3,000.00. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy here. The Vacation Rental Damage can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to pay directly Open Nest Coastal Vacation Rentals any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Open Nest Coastal Vacation Rentals directly if you do not wish to participate in this assignment.
Reservation Fee: A 10% Reservation Fee is charged by Open Nest to cover administrative costs will be applied for each reservation. This fee applies regardless if the booking is made via telephone or over the internet.
Cleaning Fee: A non-refundable and non-negotiable cleaning fee will be charged on each reservation.
Smoking: All homes are 100% nonsmoking this includes vapor delivery devices, cigarettes, and anything else that smokes.
Check-in: Vacation Rental Homes: Your house keys will be available at the Inn at Cape Kiwanda after 5:00 PM on the day of your arrival. Keys will only be handed out to the registered name on the reservation. Valid Photo ID is required.
Check-out: You must be out of your unit by 11:00 AM on your departure date. Please return your keys to the Inn at Cape Kiwanda.
Number of Occupants: Each home has a maximum occupancy. No more than the maximum number of people (including children age 5 and over) is allowed in your unit at any time. Please read your home’s description to determine its maximum occupancy.
Unit Supplies: Just bring your groceries, your clothes, and yourself! Each home is fully furnished, including cooking and serving utensils, bedding and towels. Barbecues, bicycles, and garage door openers are also provided along with a supply of paper towels, toilet tissue, garbage bags, dish washing soap, laundry detergent, light bulbs, hand soap, and shampoo. If you need to bring some food back home with you, please bring along your own storing containers (Tupperware, plastic wrap, tin foil, etc). All spices/cooking oils, baking necessities, etc. are considered food items and are not provided.
Tax: All reservations will be subject to an 11.8% lodging tax. After July 1, 2020 taxes will be 11.5%. Taxes are subject to change at any time without notice.
Modification: Reorganization or removal of furniture, wall hangings, floor coverings, or redecorating of any type within the vacation home or other areas of the neighborhoods is not permitted. No structural changes permitted.
Parking: Each home is allowed a maximum of 2 cars unless otherwise specified. Additional space may be provided upon request. Parking is allowed only in designated parking areas. Parking on roads, easements, double parking, or blocking of vehicles, fire hydrants and building access is prohibited and subject to towing. There will be no parking of dirt bikes, RV’s, off-road or unlicensed vehicles in the driveways at any time. Please follow the marked speed limit signs in all neighborhoods.
Acts of God: Owner and Open Nest Rentals shall not be liable for uncontrollable events that may interfere with your occupancy, including but not limited to Acts of God, extreme adverse weather, tsunami’s, flooding, fires or the like.
Nuisances & Noise: Any loud or disturbing behavior or activities such as loud music or late-night entertainment are prohibited. All vacation homes have quiet hours between 10pm-6am. Failure to comply with a noise complaint can result in additional fees, being evicted from the rental home, and possibly be subject to criminal charges.
Pets & Pet Fees: If your home is pet-friendly and you are bringing your dog(s), a $20.00 per pet, per night Pet Fee will be charged. You must inform us that you are bringing a dog at the time you make your reservation. This fee will be added to your bill and charged the day before your arrival. Please Note: Currently, we do not allow any pets other than dogs.
There are to be no pets allowed on the property (even if just visiting for a minute) unless you are in a specific pet friendly home and you have made prior arrangements with Open Nest Rentals at the time of reservation. Make sure to check the maximum number of dogs allowed in your home. If you fail to disclose you are bringing a dog or bring a dog into a non-pet friendly home a minimum of the $250 security deposit will be forfeited for deep cleaning.
Dogs are not allowed to be left alone in the unit, or in any vehicles.
Excessive Garbage: If you leave excessive garbage (extra bags, lid won’t properly close, or bags/bottles/recycling not placed in garbage can), additional fees may apply.
The most important things to know about vacation rental garbage services are:
Each garbage can belongs to a private homeowner who has to pay for each pickup.
Each garbage can is labeled with an address that MUST match your home.
It is a crime to put garbage into a can that is not for your home. Theft of service can result in a fine that will be billed to you directly and without warning. Pursuant to Tillamook County Ordinance #4.
Garbage pickup days are typically Wednesday. However, during busy periods (holidays and summertime) additional pickups may occur on Monday and Friday mornings as well.
Make sure your garbage can lid can close all the way, so animals do not get into it. We do have bears in the summertime; please don’t take your garbage out until pickup if you can help it. If you are departing before Tuesday night go ahead and take it out.
Due to the small population of this area, Pacific City does not offer curb-side recycling program. You may bring most recyclables to our transfer station or take them home with you to be recycled. You can bring your separated recyclables to 38255 Brooten Road, Pacific City, Oregon 97135. Check their website for seasonal hours and accepted recycled materials.
Key Return: If you fail to return the keys to the home you may be charged to re-key the entire home.
Sand Dunes: Our dunes are stabilized by a ground cover (typically carefully landscaped beach grass) that is easily disrupted by foot traffic. Please inform everyone in your party of the necessity to stay on paved trails and ramps. Violation of any of these terms and conditions could result in additional charges.